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We're here to help if you have a claim. Please contact us if you have any questions or need assistance.

You may also contact your insurance company directly for claim and payment questions.


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  • 800-901-1732
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  • Allstate Payments
    2012 Corporate Lane Suite 108
    PO Box 4310
    Naperville, Illinois 60563

BRINGING
GOOD TO LIFE

Allstate doesn't just talk about good—they make it happen. From their dedication to helping rebuild after catastrophes to their passion for giving back to communities, Allstate is committed to making a difference.


​Since 1912, Liberty Mutual has grown into the fifth largest global property and casualty insurer - based on 2018 gross written premium - by maintaining their commitment to the belief that progress happens when people feel secure. Liberty Mutual Insurance works hard every day to support their customers and their people, so they can protect their families, build their businesses and invest in their futures.

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Established in 1868, MetLife is the largest life insurer in the United States based on life insurance in force. The MetLife companies offer life insurance, annuities, auto and home insurance and other financial services to individuals. They also offer group insurance and retirement and savings products and services to corporations and other institutions.


Encompass Insurance is one of the largest personal property and casualty insurance brands sold exclusively through a growing network of more than 2,400 independent agents. Each of our agents is committed to delivering superior service and quality products to their policyholders. Encompass knows that value is important to you, which is why we give you the ability to tailor solutions to fit your price and coverage needs.

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Sublimity Insurance Company offers Personal Automobile, Homeowners, Umbrella, and Farmowners Insurance. Their products are sold through Independent Insurance Agents who are appointed with them. Sublimity Insurance Company operates in the states of Oregon, Idaho, and Utah and is proudly part of the United Heritage Financial Group since 2003.

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Specializing in the design and sale of quality property and casualty insurance products since 1908 in Idaho, and now offering coverage in Arizona, Oregon and Utah. United Heritage strives to be service-conscious, profitable, and maintain a strong financial position for the benefit of their policyholders, agents, employees, and stakeholders. They help you dream big and plan smart.


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About Us

Bristol West®: The Beginning

It all started in Florida in 1973. Bristol West began as a private passenger automobile insurance carrier for Florida residents and kept expanding its reach to more customers in more states. Bristol West insurance policies are now available to customers through agents and brokers in 42 states across the country.

Member of the Farmers Insurance Group of Companies®

Bristol West is a member of the Farmers Insurance Group of Companies, one of the largest property and casualty insurer groups in the United States. Farmers Insurance proudly serves more than 10 million households with over 19 million individual policies nationally, through the efforts of more than 48,000 exclusive and independent agents and approximately 20,000 employees.

Auto Insurance with You in Mind

Whether you are a customer seeking auto insurance, or you are an agent or broker looking for a solid insurance carrier for your customers, we’re operating with you in mind. At Bristol West, we focus on delivering high-quality and responsive service to customers through product innovation and a broad array of systems to support our customers, and our agents and brokers.

For customers, we offer a range of automobile insurance coverages at competitive prices with responsive customer service and, should the need arise, claims professionals. We also have convenience features to help you easily manage your insurance coverage with us, like flexible billing and pay plan options including paperless billing, text alert bill payment reminders, and eSignature for new policy documents. You can even file a claim and follow its progress online.

We know today’s world demands having many options to pay your insurance premium, file a claim or manage your coverage – whether online, on the phone or in person with your agent or broker. We’re here to serve you and your insurance needs with ease however you’d like to do business with us. Easy as that.

For agents and brokers, Bristol West’s ongoing investment in technology and an eEverything mindset provides leading-edge tools to manage your business, improve efficiency and deliver service with ease at the point of sale.

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United Heritage Life Insurance Company, headquartered in Idaho, has been in business since 1934, offering a diverse line of products which include life insurance, preneed, final expense, annuities, and group life and disability. They distribute their products through licensed independent agents in 49 states and the District of Columbia.

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PersonalUmbrella.com provides quality umbrella Insurance. This coverage is great for costs above a normal policy for injuries, damage to property, lawsuits and personal liability situations.

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Travel insurance isn't a one-size-fits-all solution. Depending on your individual circumstances and the type of trip you're taking — business or pleasure, adventure or relaxation — you may need a specific type of coverage or have special concerns to address. Understanding how to insure your trip type can help you make a more informed and confident travel insurance purchase.

We have partnered with InsureMyTrip, because they are the best option to compare plans and find the right coverage for you. They have thousands of travel insurance plans and a one-of-a-kind recommendation engine to help travelers find the right plan. 

Most importantly, they will be there for you before, during and after your trip if you should need anything - especially help with a claim with the provider.

Get started with your Travel Insurance quote here!



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CATcoverage.com is a web-based property insurance facility that houses the Natural Catastrophe Insurance Program (NCIP) as well as other world class natural catastrophe insurance offerings. Poulton Associates owns and operates the CATCoverage.com web platform and has been a leader in provisioning risk services since 1989. Headquartered in Salt Lake City, Utah, Poulton Associates provides property and casualty risk placement services in all 50 US States and in various jurisdictions worldwide.

Traditionally, catastrophe perils like flood, earthquake and landslide fall outside of the coverage provided under homeowners and commercial property insurance policies. Poulton Associates created CATCoverage.com to help fill this void and to make the entire application to policy issuance as fast and efficient as possible.

Through the CATCoverage.com interface, users are able to obtain instant premium indications by providing a minimal amount of information through our online application. During the application process, our advanced technology accesses multiple data sources, predictive models and insurance carriers to assure that you are provided with superior coverage and pricing. Once an application is approved for policy issuance, either the insurance professional user or their client can easily pay the premium online and obtain electronic policy documents through the website within seconds.

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The Idaho State Insurance Fund (SIF) has helped Idaho’s employers protect injured workers, improve on-the-job safety and reduce injury claims since 1917, and we love every minute of it. Their difference — and their greatest strength — is their local, personalized service. Homegrown in the Gem State, SIF knows Idahoans and understands the nuances of workers’ compensation so they can insure your business and help you navigate the claims process effectively and efficiently.

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Still waters run deep. As do the experience and financial resources of Stillwater, a national insurance provider operating in all 50 states.

Stillwater offers high-quality coverage for home, auto, renters, landlord, condo, business, earthquake and umbrella policies under one roof and at competitive rates.

More than that, they offer a positive track record in the marketplace of being responsive, truthful and honoring promises, as demonstrated by our A+ rating and accreditation with the Better Business Bureau. They have been able to sustain this rating by setting and achieving the highest standards of service, customer experience and claims satisfaction within the insurance industry.

Founded in 2000 as the Fidelity National Property and Casualty Insurance Group, Stillwater and its financial strength boasts a “secure” and “excellent” A- rating from A.M. Best, the country’s leading independent measure of insurance companies’ ability to pay claims.

For their customers, Stillwater acts as the safe port in any storm, providing peace of mind and protection of life’s assets.

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Hippo Insurance launched in 2015 with the deep belief that homeowners deserve better home insurance. Hippo automated the process and modernized coverage, allowing them to offer policies that cover the homes and possessions that consumers own today, often with greater savings. They also recognized a smarter home is a safer home: They take a proactive approach to home insurance, providing their customers with smart home devices and working with them to identify and solve small issues in their homes before they become big claims. Most importantly, Hippo built a top-notch support team to care for their customers, something they believe truly differentiates Hippo Insurance.